Burgers!
pesosWhat magic teaches us about misinformation | Tim Harford
Excellent read, with lots of far-flung examples.
Never having had to deal with prescriptions and refilling them in the same way, I thought I had it bad, needing to send a fax to cancel my account with my internet service provider! This reminds me of a movie where the entire plot hinges on a fax that fell behind the machine and so was never seen. Not that I can remember the movie.
There surely has to be a better way.
Currently reading: The Arrest by Jonathan Lethem, ISBN: 9780062938787